E-Mail Policy  
(Revised September 22, 1999)

• E-Mail Abuse
• Unsolicited E-Mail
• Mail Bombing
• Fraudulent E-Mail
• E-Mail Aliases
• E-Mail Storage and Retention

Notice
Any Violation(s) of This E-Mail Policy Will Result In Immediate Suspension or Termination of Your Account.

1. E-Mail Abuse  (abuse@digiverge.net)

   DigiVerge maintains a zero tolerance for Spam. Spam is the Internet equivalent to junk mail or unwelcome telemarketers’ calls. Whether solicited or not, bulk e-mailings cause tremendous strain on our Network resources. Some courts have even held Spam to be an illegal trespass to an Internet Service Provider’s property. In Internet culture (Netiquette), sending Spam is fiercely frowned upon. In fact, if we don’t strictly monitor it, our upstream Internet access providers will disconnect us from the Internet for allowing Spam to be passed through our Network. Spam costs all ISPs - including DigiVerge - and those additional costs ultimately translate into either increased access costs for you, or in degraded Internet access service. Neither of these is desirable for DigiVerge. For these reasons, we prohibit all forms of e-mail abuse, including, but not limited to, the following:

   1. Unsolicited E-Mail

      Posting of messages to newsgroups that is irrelevant or blanket posting of messages to multiple newsgroups, or distributing, via our Internet e-mail servers, chain letters or "junk" e-mail or unsolicited e-mail of a business or commercial nature;

   2. Mail Bombing/Flaming/Harassing E-mail

      Malicious impediments to another person’s use of their electronic mail services or news media by sending them e-mail numerous times in succession (e.g. Mail Bombing); any mail that is sent to another that is annoying, harassing, threatening, or otherwise malicious;

   3. Fraudulent E-Mail

      Forging any message header, in part or whole, originating or passing through the DigiVerge Network.

   Please Remember That You May Become the Target of Spam as a Result of Electronically Registering a Product, Signing Up For Product Updates or Otherwise Opting in to an E-Mail list.

2. E-Mail Aliases

   An e-mail alias is the name before the @ in your email address (e.g. yourname@digiverge.net). The primary e-mail alias is also used as your log-in name. The aliases are issued to you by DigiVerge, and are the sole property of DigiVerge. When you are assigned your e-mail alias(es), you are given non-transferable, limited license(s) to use the alias(es) for so long as you keep active the DigiVerge access account(s) associated with the subject alias(es). DigiVerge will not issue an e-mail alias that clearly infringes on another’s trade or service mark. We reserve the right to revoke or rescind any email alias issued to you, if after it is issued to you, we become aware that it may be an infringement. If you surrender the use of an e-mail alias back to DigiVerge, we are not obligated to hold it for you. Upon surrender, we will impose a 180-day internal hold on the alias before it is made available to DigiVerge Network users.

3. E-Mail Storage and Retention

   We recommend that you set up your e-mail client (i.e. Outlook Express) to remove e-mail messages from our mail server when they are retrieved. However, if you elect to store your read e-mail on our servers, there is a 3-megabyte (MB), 30-day limit. We will purge all messages over 3 MB or over 30 days old.