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Will I be able to access my
domain name with or without the
www?
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Yes, you will be able to access the domain name with or without
the WWW in of it front. |
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Do you offer dial-up
internet
access?
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Yes, we offer you a choice DirecPC Satellite service, with speeds up to 400kbp {satellite system purchase required and access contract provided thru DircirecPC for as little as $19.95 a month} or you can download and install FREE Internet Access from NetZero |
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Do you support MS Frontpage
extensions?
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Yes, our Advanced and Corporate acounts support FrontPage extensions.
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Do you offer web page design
services?
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Yes, we offer complete web site designs at an affordable rate. |
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Does RT88.COM handle domain
registration?
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Yes, we can register your Domain Name for you for a fee of $75.00 |
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Can I transfer an
existing domain name to
RT88.COM?
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Yes. When you place an order be
sure to specify that you are requesting a transfer and NOT a new domain.
You should keep the service at the present site unil the transfer to be complete. We will provide you with a temporary IP address
so you can mirror the site on our server. All email and web pages will
still be accessed from your current site until it is
completed. |
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How long does it take
before my domain name is
active?
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Once your domain name has been registered (or transferred, if
applicable), it usually takes about 72 or longer hours before it is active. All
internet providers must update their records (DNS tables) to reflect new
site locations. This is called propagation.
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Does RT88.COM limit the number of
hits I can receive each
month?
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No. Our experience has shown that 300 to 500 MB/month is more
than enough data transfer for 90 (+)% of all websites and we use it as a
bench mark. Depending on the quantity and size of your files, 1000MB
could support many thousands of hits per week. |
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How do I transfer files to my
web site?
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Files must be transferred to the web server via File Transport
Protocol (FTP). If you have a PPP internet account and need FTP software, you can download a
program for either the PC or Mac . Internet providers such
as AOL, Compuserve, and Prodigy may have a built-in FTP interface. RT88.COM offers unlimited FTP
access. |
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Will I have unlimited access to
update my pages
?
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You have unlimited access via FTP 24-hours a day. As such, you
can create and maintain your web pages on your own computer and upload
files to your web site at your convenience. |
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Can multiple domains point to
the same HTML files
?
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In general, if you have more than one domain account at RT88.COM we
can point each domain address to the same HTML files. There is a $40.00
setup fee to mirror sites and $4.00/monthly fee. |
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Can I use my account for
commercial purposes
?
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Yes, you can use your account for commercial purposes. The World
Wide Web has become a most efficient and cost-effective means of making
information, products and services available to the users of the
internet community. RT88.COM Virtual Server secure processing is
available FREE using SSL and PGP to provide an environment whereby
payment information (such as a credit card number) or confidential
information (such as a custom form) can be transmitted from web browser
to web server in an encrypted mode. Look for the solid key for secure
transaction liscencing. |
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Can I resell space within my
own account ?
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Yes. You can resell space within your account. However, you will
be responsible for its content and data transfer. An Advanced account
allows you to resell subdirectories. If you are going to resell domain
accounts you will need at least a Business Account which is a much more
powerful solution that allows you to partition cgi and ftp directories
for your customers as well as partitoning virtual hosting directories at whatever price
you choose. We will bill you our fees and you can charge your customer
what you wish. |
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Do you accept international
orders ?
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Yes. We are pleased to have customers around the world. If
desired, we can host non-US domain name extensions. |
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How long has RT88.COM been in business
?
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RT88.COM has been in business since 1998 a subsitary of DJ's Computers & Electronics who has been in business since 1982 and in the same location since 1989. Our staff consists of trained professionals with over 40 years computer experience.
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What contract and payment terms
are available ?
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We bill in monthly, quartly, simi annual and anual increments for resellers and quarterly for
standard Basic Sires and do not require a minimum contract beyond the
initial set-up and first month fee. We accept MasterCard, Visa, and
American Express, Discover as well as local personal and business checks. |
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Do you offer technical
support to customers
?
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Yes. We offer email support and phone support during normal business hour 9am-6pm Mon-Fri and 10am-4pm sat GMT. We respond
to support email around the clock.
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How long does it take to
set up a new account
?
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Orders for servers will usually be configured within 24-48 hours, and most
cases the same day. Once an account is set up an activation
notice will be sent you via email including a userid, password, and FTP
hostname. You can begin uploading files to your new web site
immediately. Domain account users will be given a temporary URL to
access their site via the web prior to the completion of either domain
registration or transfer. |
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How do I place an order
?
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You can place an order only by calling
(888) 357-8490 between the hours of 9 am and 6 pm Monday through
Friday or 10 am to 4 pm Saturday GMT. If you have presales questions please email sales@rt88.com
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What do the error codes
mean?
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- 100
Continue
- 101 Switching
Protocols
- 200
OK
- 201
Created
- 202
Accepted
- 203
Non-Authoritative Information
- 204 No
Content
- 205 Reset
Content
- 206 Partial
Content
- 300 Multiple
Choices
- 301 Moved
Permanently
- 302 Moved
Temporarily
- 303 See
Other
- 304 Not
Modified
- 305 Use
Proxy
- 400 Bad
Request
- 401
Unauthorized
- 402 Payment
Required
- 403
Forbidden
- 404 Not
Found
- 405 Method Not
Allowed
- 406 Not
Acceptable
- 407 Proxy
Authentication Required
- 408 Request
Time-Out
- 409
Conflict
- 410
Gone
- 411 Length
Required
- 412 Precondition
Failed
- 413 Request Entity
Too Large
- 414 Request-URI Too
Large
- 415 Unsupported
Media Type
- 500 Server
Error
- 501 Not
Implemented
- 502 Bad
Gateway
- 503 Out of
Resources
- 504 Gateway
Time-Out
- 505 HTTP Version
not supported
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How can I tell if my account
has been
disabled
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You will be able to tell you account has been disabled by the
Document Containts No Data error message when you access yoursite.
It will look like the following:
Netscape
Internet Explorer
If you see ether of the above contact our
accounting department at
(520-760-1160) 9am to 6pm Monday - Friday 10am to 4pm Saturday {Mountain}.
Your
account still exists, but has only been disabled for some reason.
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